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AI Crew Connect — Privacy Policy

AI Crew Connect Pty Ltd (“AI Crew Connect”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices you have. By using AI Crew Connect, you agree to this Privacy Policy.
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1. Information We Collect

Depending on how you use the platform, we may collect:

Candidates

  • Name
  • Email address
  • Phone number
  • Location (suburb and travel radius)
  • Resume
  • Employment history
  • Qualifications and licences
  • Availability
  • Work rights
  • Introduction video
  • Any information you choose to include in your profile
 

Employers

  • Business name
  • Contact name
  • Email address
  • Phone number
  • Business location
  • Subscription details
 

Payment Information

Payments are securely processed by Stripe. AI Crew Connect does not store your full credit card details.

2. How We Use Your Information

We use your information to:

  • Create and manage your account;
  • Connect employers with candidates;
  • Process subscriptions and payments;
  • Improve our platform and services;
  • Communicate important account or platform updates;
  • Respond to enquiries and support requests;
  • Protect the security and integrity of the platform;
  • Comply with legal obligations.

3. Candidate Information

Candidate profiles are visible only to subscribed employers using AI Crew Connect. Employers are permitted to access candidate information solely for genuine recruitment and hiring purposes.

Employers are prohibited from using candidate information for marketing, advertising, data collection, personal contact or any unrelated commercial purpose.

Misuse of candidate information may result in suspension or permanent removal from the platform.

4. Protecting Your Information

We take reasonable steps to protect your information from unauthorised access, misuse, alteration or disclosure. These measures include secure hosting, encrypted payment processing, password protection and other appropriate security practices.

No online system can be guaranteed to be completely secure, however we continually work to maintain appropriate safeguards.

5. AI and Automated Processes

AI Crew Connect may use artificial intelligence or automated tools to assist with functions such as profile moderation, spam detection, fraud prevention and improving the user experience.

Important decisions regarding employment remain the responsibility of employers.

6. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance;
  • Remember user preferences;
  • Understand how the platform is used;
  • Improve future functionality.
 

You can manage cookies through your browser settings.

7. When We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the platform, including:

  • Payment providers;
  • Website hosting providers;
  • Cloud storage providers;
  • Technology and software providers;
  • Professional advisers where required.
 

These providers are only given access to information necessary to perform their services. We may also disclose information where required by law.

8. Your Choices

You may:

  • Access your personal information;
  • Request corrections to inaccurate information;
  • Update your profile at any time;
  • Request deletion of your account, subject to legal or operational requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to operate the platform, comply with legal obligations, resolve disputes and enforce our Terms & Conditions. When information is no longer required, we will securely delete or de-identify it where practical.

10. Third-Party Services

Our platform may contain links to third-party websites or services. AI Crew Connect is not responsible for the privacy practices of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the AI Crew Connect website.

12. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

AI Crew Connect Pty Ltd

Email: info@aicrewconnect.com.au

Website: www.aicrewconnect.com.au